Shipping Policy

Shipping Information

Currently, we are delivering our products across India and worldwide through trusted tier-1 logistics partners (Bluedart, DHL Express, FedEx, Delhivery).

Dispatch Timelines

For available products in our inventory, we aim to ship all orders within 2 business days. You can contact our customer service to request an exhibit or magnet collection that is already out of stock. For special custom studio orders fabricated on request, the product will take up to 10 days to be dispatched.

Delivery Charges

Order Tracking

You will receive a trackable shipment number and real-time courier link by Email and WhatsApp the instant your package has been scanned and dispatched by the carrier.

Delivery Timeframe

The estimated delivery time for in-stock products will be between 6-8 working days, depending on the delivery address and region. You can request expedited air shipping by contacting our customer service team.

*Please note that deliveries and couriers operate on working days (Monday through Saturday, excluding official bank holidays).

Return & Exchange Policy for Shipped Items

Any exchange is a one-time interaction. If you are requesting an exchange of product, the product will be exchanged as per current inventory availability. For any assistance, call our customer care hotline.

1. We adopt a 7-day exchange policy as long as the products to be exchanged are completely unused, in mint condition, and returned with the invoice and all original protective packaging and labels.
2. In case of an elective exchange, the responsibility and charges of the return courier will be borne by the customer.
3. Specially customized products fabricated on customer request are not eligible for exchange.
4. Products purchased during clearance sale periods are not eligible for return or exchange.
5. We will happily replace any merchandise that arrives damaged or defective in transit—simply reach out with photos within 48 hours of delivery.

Customer Support & Inquiries